See our product documentation page.
If you need help about any technical issues, There are several different ways to contact technical support. Depending on your favorite communication method, we have a way for you to contact us.
Treasure Data Support Email
You can send email to us at firstname.lastname@example.org.
Treasure Data Support Chat
You can start a live chat with the Treasure Data support team through the Treasure Data Console.
- Open the TD Console.
- Select LiveChat A window opens populated with your name and email address associated with your Treasure Data account. Type your questions or comments.
- Add any log file or screen capture files that you might have.
- Select Send.
Treasure Data Support Form
You can submit tickets to our Support Desk at support.treasuredata.com. Communicate directly with our support team and receive email updates on your tickets.