See our product documentation page.

If you need help about any technical issues, There are several different ways to contact technical support. Depending on your favorite communication method, we have a way for you to contact us.

Treasure Support Email

You can send email to us at support@treasuredata.com.

Treasure Support Chat

You can start a live chat with the Treasure support team through the Treasure Console.

  1. Open the Treasure Console.
  2. Select LiveChat
    A window opens populated with your name and email address associated with your Treasure account. Type your questions or comments.
  3. Add any log file or screen capture files that you might have.
  4. Select Send.

Treasure Support Form

You can submit tickets to our Support Desk at support.treasuredata.com. Communicate directly with our support team and receive email updates on your tickets.